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CONTACT
TRACKING MY PARCEL
SHIPPING
VG PARIS clothing is delivered worldwide by international shipping company UPS.
You can select between 2 types of delivery:
Standard Delivery Express Delivery
France 2 • 4 business days • 8 € 1 • 2 business days • 15 €
Europe 2 • 5 business days • 10 € 1 • 4 business days • 25 €
Non - EU 3 • 5 business days • 12 € 2 • 4 business days • 30 €
World 3 • 6 business days • 15 € 2 • 5 business days • 35 €
Shipping fee will be charged at checkout.
Kindly note that depending on the garment you order 7 or 15 working days ( time of production of your garment ) should be added to delivery time.
The delivery time is a general estimate since it’s uncontrollable and can be delayed by unforeseen circumstances such as payment authorization or custom control.
You can trace your parcel via UPS
You benefit from free shipping if the amount of your order is above 350 €.
FIRST-TIME ORDERING
If you order for the first time from our online store your order will be delivered to the cardholder’s verified billing address. We apply this rule as a mean of security only.
In order to avoid any delays in receiving your parcel, please make sure to indicate the exact billing and shipping information associated with your credit or debit card when placing an order.
Once your product is dispatched you will receive a notification and tracking number from UPS. You can trace your parcel via their website.
If you have any questions about the delivery of your parcel you can contact UPS.
You can also consult My Orders section of your account to get informed about your order status.
RECEINVIG MY PARCEL
You can expect your parcel to arrive from Monday to Friday,
between 9 am and 6 pm. For your comfort you are free to choose day or evening delivery. Your signature is required upon receipt of your parcel.
Your order is insured by VG PARIS during transit time until the moment it is delivered to you. From the moment the delivery was approved by the signature responsibility for the shipment passes to you. If you have authorized the third party to receive your parcel it is understood that you accept the signature of this person as a proof of successful delivery and order fulfilment by VG PARIS.
SHIPPING ADDRESS HAS CHANGED
If your shipping address has changed and this affects an already placed order please get in touch with us as soon as possible. Through the Chat on our website, the contact form with subject “address change” or by phone +33 663 8 44 9 55 If the order hasn’t been sent out yet, we’re able to modify the shipping address details. In case the order has already been sent out, we will have to wait until it’s returned to us in order to send it out again to the correct address.
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