CONTACT
MADE TO ORDER SYSTEM
VG PARIS applies the Made to Order System. It means that the item you ordered will be produced specially for you within 7 or 15 business days depending on the model and delivered to you within 5 or 10 business days depending on your location and the type of delivery you will chose.
Please note, seeing that each order is a personal request cancellation,
return or exchange are impossible.
If you have questions about Made to Order system, please contact us at boutique@vg-paris.com
PAYMENT METHODS
As soon as your order has been placed the order amount will be charged from your credit card.
The accepted credit cards can be found below:
VISA MASTERCARD AMERICAN EXPRESS MAESTRO CARTE BLUE
• Online banking
You can also pay by using direct online transfer from your bank account.
• Paypal
When selecting the PayPal option, You will be directed to the PayPal site to “Log In” and review the amount shown before clicking “Pay Now”. Once this transaction is complete, you will then return to the Website.
Please note that not all payment methods may be available when you make your purchase.
MODIFYING OR CANCELLING YOUR ORDER
Seeing that we apply the Made to Order System and make our best to create and deliver your garment in the shortest terms possible, once an order has been confirmed it is not able to be cancelled or changed as it is already in motion to be produced specially for you.
Discounts and refunds are not available if an item is not shipped within the 5-10 business day timeframe. Refunds are only available if the design is discontinued and is no longer available.
If your order is cancelled by us, you will receive an email which will explain the reason for the cancellation. You will not be charged for any cancelled items. If You are interested in similar garments, please contact us by email at boutique@vg-paris.com or by calling + 33 6 63 8 44 9 55 for a consultation.
WANT TO TALK ABOUT
CONVERTIBLE & REVERSIBLE CLOTHING
MADE IN FRANCE
SUSTAINABLE FASHION
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